![]() Owners and Shared Users can enable and disable their alert settings at anytime depending on their personal preferences, as long as their base station is online and they tap “Save” for their settings to be kept.There are no exceptions with the master push toggle. Turning the master push notification toggle on and off will turn each individual alert toggles on or off. (Please note that you will still receive push notification alerts when your system is alarming as that alert type is not available for users to control). Unlike Email notifications, Push notification alerts will be on by default. Turning on the master email toggle will turn all individual email alerts on with the exception of “Bypassed Devices.” You can control the individual alert toggles in order to only receive alerts based on your personal preference. You should turn the master email toggle on in order to receive email alerts and view individual alert settings. You can't turn off these vital email notifications.) (Please note that you will still receive email alerts when your system is alarming. Email notifications will be off by default. You can manage both email and push notification alert preferences from the Alarm Alerts page. Device status alerts, if toggled on, will only be sent when your Alarm system is armed. Security and system-related alerts cover when your system is running on battery or cellular backup, when you are in entry delay, any changes to the mode, and when a device has been bypassed.ĭevice-related alerts from the Alarm Alerts settings cover the status of your base station and devices in addition to when a device has been tampered, completes a firmware update, has low battery, or when water or low temperature has been detected. Alarm Alerts include security, system, and device-related alerts. The majority of your Ring Alarm alerts should be managed from the Alarm Alerts settings menu. There are two areas in the Ring app where you can manage specific alerts for your Ring Alarm:Īlarm Alerts and certain Device Settings pages. Instead, you have to manually designate your notification settings for each device connected to Ring.įor Ring Alarm: Alarm Alerts v. ![]() For example, if you activate notifications on your phone, they will not be automatically activated on your tablet. Note: Notification settings have to be set individually for different devices. Go to the device you want to check and make sure the buttons for both Ring Alerts and Motion Alerts are set to the blue “On” position. Make sure your notifications are enabled in the Ring app. Tap on what's New and then tap the icon with a check mark in it on the top right. If your New Features notifications won't go away, you can can manually clear it in the Ring app. If Ring notifications sent to your Android device are delayed, or if you aren’t receiving them at all, try the tips below to resolve these issues. ![]()
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